Order Cancellation Policy

A customer is able to cancel an order within 10 hours from the moment the order is accepted. If you are going to cancel your order, please contact our customer department. If more than 10 hours have spent from the moment the is accepted you are not eligible to cancel your order. Before submitting the order, please check the shipping details twice. Any mistake made may provoke non-delivery of your order. So, if you find the mistake or decide to cancel the order for any other reason, please make it as fast as possible. You may contact our customer care department. The manager will explain what you should do in case you are not late to cancel the order.

Refund Policy

We offer our customers generic medications complete analogs of branded ones. Our generics are similar in quality, effectiveness, and composition to branded ones. If you are not satisfied with the drug quality, please contact our customer care department. Our customer care department will provide you with the return address. As soon as the product is received by our return department, we will refund your order. Before returning us the order, please, be sure you follow the instruction for use and dosage regimen. Remember, the effect may be decreased by fatty foods and alcohol. If your order has not come at all you should contact our customer care department for a refund. Your money will be transferred to your credit card. The refund procedure usually takes 5-7 business days, after this period the refund will be reflected at your credit card statement.

Privacy Policy

We understand and value the privacy of every customer we have. We take all the efforts to ensure customers 100% security. We have never distributed personal information among other companies and resources. All financial transactions are protected. We protect the security of your information by using SSL-protocol, which encrypts all information you fill in. In addition, our billing servers are certified by independent and reputable facilities.

Disclaimer

The materials and services of our website are provided without any warranty. Our company does not guarantee the accuracy and completeness of the materials, programs and services on our website. At any time, without notice, we may change the materials and services provided on the website. Information and prices may also vary in the mentioned products. In the event of obsolescence of materials and services on the website, the company is not obligated to update the information. Under no circumstances we are not liable for any damage (including, but not limited to damage from loss of profit, data or interruption of business activity) resulting from the use, inability to use or the results of using Texas Chemist.